Colette

Return policy

Returns are accepted on unopened, unused items within 30 days of receipt. We do not accept returns on used items. If your return is a result of an error on our part, we will issue a refund for shipping as well as the cost of the item. Otherwise, shipping is nonrefundable. Refunds are given as store credit that can be used for anything in our shop.

Please contact us before sending back any returns.

Returns should be packaged carefully (as we have to resell them) and mailed to:

Colette Patterns
2222 NE Oregon St, Suite 204
Portland, OR 97232
United States

Please include the packing slip for the order with a circle around the returned item and the word “Return” written on it. Once we receive the return, you will be notified by email when your credit is available.

We cannot issue refunds for digital products.