How can we help?

Welcome to the Colette help site! On this page, you’ll find answers to questions about everything you need to know to sew our patterns—from placing orders and picking the right size to sew, to downloading digital patterns and subscribing to the right emails.

This site is always growing and evolving, and we want to make it as useful as possible, so please let us know if there’s something you don’t see covered here. We’re happy to help.

  • Have a question about sewing our patterns? Need help picking a size? Check here first.
  • Need help downloading or printing our digital patterns? Check here first.
  • Have a question about Seamwork or your Seamwork membership? Check here first.
  • Need help placing an order, or have questions about an existing order? Check here first.
  • Have questions about placing a wholesale order for your shop? Check here first.
  • Need to update your email preferences? Check here first.
  • Have a non-sewing related question? Help with those little things that don't fit neatly into any other category.
  • We take the usability of our products seriously, but unfortunately, errors sometimes slip through. Check here for pattern corrections.
  • Returns, community guidelines, and referral policies.